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908 W. Argyle, Chicago, IL 60640

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Mitzvah Mensch Serena Shankman – our budding star!

November 13, 2023

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November 1, 2023

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The Selfhelp Home provides older adults the highest quality of care in a culturally rich Jewish environment. Selfhelp of Chicago, founded in 1938, subsequently established a refuge for Holocaust survivors. Today Selfhelp honors its legacy of empathy and state-of-the-art care as an urban, independent non-profit home offering the continuum of services from residential living to skilled nursing. The Selfhelp Home has earned The Joint Commission Seal of Approval for Assisted Living, Post Acute Care, and Nursing Care Center.

Joint Commission - Gold Seal of Approval - Selfhelp Home - Chicago IL

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The Selfhelp Home

4.8

Based on 110 reviews

The Selfhelp Home

4.8

00:10 29 Nov 23

I’ve been to, and associated with quite a number of facilities for family and friends. There is nothing like this place! It’s truly everything we could have wanted for our mom, and more!

04:58 27 Nov 23

02:42 08 Nov 23

Very thoughtful and qualified staff.

02:30 07 Nov 23

00:47 05 Nov 23

19:26 02 Nov 23

Helpful service and friendly environment.

04:23 30 Oct 23

00:27 30 Oct 23

Nice clean place

20:40 18 Oct 23

The Self Help team looked after my mother recently during her stay there for rehabilitation. I terrific team of caring professionals. If you're looking for a senior living community or rehabilitation treatment I highly recommend Self Help House.

03:01 12 Oct 23

A very caring staff. Everyone is extremely pleasant. There are a variety of activities to engage the residents. Additional programs include family members. The facility is always extremely clean. Good communication between the Self Help Home and family.

02:49 10 Oct 23

Kind, helpful, professional help visiting the facility

23:03 27 Sep 23

13:16 26 Sep 23

Great working and suitable environment

00:05 25 Sep 23

Nice and clean place

22:52 21 Sep 23

Very neat and okBoth CNA’s and Nurses were cooperative,coordinated,friendly,smart, well dressed,well neat facility, no bad odour and we are all work in unity it’s as if I’m in my own facility as an Agency cna from clipboard.

22:11 11 Sep 23

Friendly and helpful staff at Reception desk. Clean and attractive environment

15:29 09 Sep 23

20:10 03 Sep 23

00:46 30 Jul 23

Every one I dealt with was pleasant and helpful.

01:29 27 Jul 23

13:19 10 Jul 23

06:31 10 Jul 23

Excellent in all regards.

12:21 02 Jul 23

18:37 24 Jun 23

03:05 24 Jun 23

I was visiting somebody in the rehab on 6th floor. Found it clean, quiet with friendly and professional and attentive staff.

00:31 19 Jun 23

It was a fine visit in a fine place. The facility was clean and friendly.

16:19 14 Jun 23

Never be disappointed, staff are friendly and approachable

16:58 01 Jun 23

Rooms are clean and the staff are excellent

21:05 25 May 23

20:12 24 May 23

I lived in Chicago for many years - Familiar with Selfhelp Home. I Was a guest few Friday nights for shabbat service and dinner. Was impressed with the home. This is a place for mom as I see it advertised. Great facility accommodating. Staff is professional. Residents looks happy and all in all a nice remodeled place.

23:46 23 May 23

Wonderful staff! Wonderful atmosphere!

23:02 12 May 23

The place was very clean, staff was helpful & knowledgeable.

17:22 04 May 23

Everyone is very friendly and make the residents feel at home.

17:20 03 May 23

18:14 19 Apr 23

Super clean and kind staff!

15:28 19 Apr 23

17:06 22 Mar 23

17:28 04 Mar 23

09:50 01 Mar 23

FANTASTIC! They’re bringing my mom back to life, they all sound like they care about their residents so much. They’re extremely helpful, communicative, absolutely wonderful. Can’t say enough great things about them!Mom sounds so happy, she’s more and more herself every day.She deserves nothing but the absolute best care and that’s what she’s getting here.For reference, for anyone considering sending a loved one here:My mom is completely paralyzed and is a VERY hard to please, extremely dignified woman.During her stay here, they’ve held the phone for her so she can talk with family. They’ve managed her pain. They’ve kept her clean. They let her get the sleep she needs. They feed her all of her meals and keep track of how much she eats(it’s less than they give her but I have a feeling that if she wanted/needed more they’d give it to her) They listen to her telling them stories about her life and on the phone, they sounded more than happy to do all of these things.We are all very pleased with her level of care here.They keep us updated, remind us that we can call any time, and they speak to her with respect and care.She’s speaking very slowly right now due to her condition and they are very patient with her while she gets her thoughts, needs, and wishes out.We’ve also dropped off a few snack/treat foods for her and they’ve made sure to give them to her.To all the staff- thank you so much!UPDATE: Unfortunately, my mom passed while she was here. Selfhelp treated her so kindly even after death, they were very nice to us too. We're forever grateful for all the love they showed her and their amazing care that made her last few weeks of life less miserable.

02:20 28 Feb 23

21:56 21 Feb 23

04:25 19 Feb 23

All of the staff members are kind and helpful.

22:52 16 Feb 23

Front desk staff are always so helpful and pleasant. 8th floor nursing people also very helpful and friendly.

21:18 13 Feb 23

My father lived there for a number of years, as did a cousin. I recently visited a friend's mother. What comes up time and time again is that the staff are there long-term and care about the residents. Once I chatted with the young person at the front desk and she mentioned that her mother worked there as well and that as a young girl while her mother worked she would hang out in Mrs. Schwartz's apartment on the 4th floor. The place was like a second home to her and it affected her relationships. This is a tremendous contrast to the staff in similar facilities.

20:12 03 Feb 23

I luks to work at selfhelp; its like a family we communicate like we do with my family

20:02 30 Jan 23

18:29 30 Jan 23

I am writing this on behalf of myself and my cousin, who is the sister of our family member, now residing at Selfhelp after breaking her hip in May of 2022 and finishing her rehab at Selfhelp during the month of June. After rehab a newly renovated apartment was available. We had looked at several facilities and Selfhelp always seemed to be the best. We have never regretted our choice. We visit every week. We find the staff to be so friendly. The programs at Selfhelp are so many and so varied, and the Sunday concerts are wonderful. We are becoming friends with many of the residents we have met. My cousin has become good acquaintances with Donna at the gift shop and has bought several items already. Selfhelp has truly earned the 5 stars we have given it.

15:22 28 Jan 23

03:15 17 Jan 23

A very nice place to work will come back again when need.staff very friendly

15:46 16 Jan 23

Great place with great caring staff. The best part about the stay was our physical therapist, Paul.An amazing person. Very knowledgeable and compassionate.

17:52 10 Jan 23

Tom the Concierge is amazing! Health and safety protocols for Covid are wonderful - very safe and caring atmosphere!

15:34 05 Jan 23

Absolutely wonderful facility & most importantly Staff! From Tom at the front desk to the staff/nurses that came in and helped! Would give 10 stars!!!!Thank you!D.

16:16 01 Jan 23

14:14 31 Dec 22

Staff was very personable and attentive. Made sure that my Father was comfortable .

03:19 31 Dec 22

Very clean place. CNA’s lacked work ethic but other staff was very pleasant and easy to work with. Management helped throughout shift. Clients was a bit demanding and some family members came off abrasive and rude. Beside the small things self help was a welcoming environment.

14:12 29 Dec 22

Selfhelp Home was a warm welcoming experience for me, the piano and violin. concert was well played and well attended and the attendees were friendly to me. Bernard Conroy

18:16 28 Dec 22

We were treated with the utmost rey. Thank U.

20:47 27 Dec 22

Based on its very positive reputation, we moved our 95-year-old father from Arizona to the Selfhelp Home, where he lived until the age of 101. The care and overall environment at Selfhelp undoubtedly gave us the gift of many more years with Dad than we would otherwise have had. Selfhelp felt to us like a place where people were caring for people, much more than just staff caring for residents. From our point of view, the five-star ratings earned by Selfhelp are very well deserved and reflect the hard work and dedication of the excellent staff. We were very grateful for Dad and us to be the beneficiaries of this wonderful organization.

17:19 23 Dec 22

03:37 22 Dec 22

03:51 21 Dec 22

I feel like my work place is my family place, always when I go work I am happy. Very comfortable to work …

16:50 14 Dec 22

Loved visiting Mrs Heuberger!

21:05 03 Dec 22

I am the piano tuner for SelfHelp. This is a fantastic place with a terrific staff.

15:53 28 Nov 22

20:17 27 Nov 22

Lovely place. Well managed

16:02 27 Nov 22

I attended the wonderful piano concert yesterday, Saturday. I also saw how attentive Tom S was toward the residents.

14:57 27 Nov 22

So professional and empathy that is felt and obvious when you walk in the door !

23:32 25 Nov 22

23:06 24 Nov 22

Nice & friendly staffThank you

17:00 21 Nov 22

I would like to thank Selfhelp Home for providing very caring and friendly services.

Adriannne W. R.

15:09 20 Nov 22

15:39 18 Nov 22

19:27 17 Nov 22

17:29 17 Nov 22

19:55 15 Nov 22

13:58 14 Nov 22

15:25 11 Nov 22

14:07 11 Nov 22

Unbelievably supportive and responsive staff from the front desk to the CNAs to the nurses and administrative staff.

01:44 23 Sep 22

The Selfhelp home has been a great gift to our family! Everybody from Sheila Bogen, the Executive Director, and the rest of the professional staff have been exceptional to our mother. We rest much easier knowing our mom is surrounded by professionals who treat her and the other residents like members of their own families. They handled the Pandemic with award-winning aplomb. The Self help home is over 70 years old, yet is ageless in its dedication to past, present, and future residents. We wish we could name all the staff that have changed our lives for the better, but the list keeps growing every day.May the Self help home and the myriad of residents and families and staff and volunteers and board members all continue to go from strength to strength.

20:32 07 Sep 22

About 6.5 years ago my mother had a debilitating stroke that completely made her helpless. The Selfhelp Home handled her every need with kindness and compassion. She could do nothing to take care of herself. Although we tried to bring her back, it was not meant to be. I spent many hours at the Selfhelp Home and they were good not only to my mother but to me also. It was nine months of constant care but my mom just could not get better and passed away. I will always remember the outstanding and loving care my mother received. I high recommend the Self Help Home if you want the best of care for your loved one.Sandra Wilson

Nina and Danny W.

17:54 06 Sep 22

I can't say enough good things about Selfhelp! My in-laws lived there during their final years starting in 2002 and my parents moved there 6 years ago. After my dad passed away, my mom has continued to thrive thanks to the incredibly supportive environment. The staff is very caring, the actives varied and stimulating. Some of the staff who took care of my in-laws 20 years ago are still there!

18:49 14 Jun 22

Our family cannot thank The Selfhelp Home enough for the support and care they gave our dad.Our dad suffered a stroke and needed significant rehabilitation after being released from the hospital. From the minute we contacted Sheila Bogen, Selfhelp’s executive director who put us in touch with Elizabeth Sanchez, who heads admissions, the wheels to provide him the care and services he needed were put in motion.Everything was coordinated without delay and with Efrat Dallal’s assistance, our mom was even able to “hotel” in a lovely “Respite Room” to be near to dad during his stay.His care was truly a team effort. From the nurses, Raclyn, Joy, Aaron and their colleagues; Sofia and her dietary team; all the wonderful and caring CNAs; Paul, Elizabeth and the other skilled physical and occupational therapists; his care was unparalleled. We also very much appreciated Tom’s efforts in coordinating many of the details necessary to ensure smooth transitions. And Erica Edwards, Selfhelp’s social worker, ensured that everything was in place not only while dad was at Selfhelp, but for his safe return home. Each and every team involved in his care was outstanding.In a time where many facilities are short-staffed, The Selfhelp Home’s teams were always available with caring, skilled, safe and professional support. Our family would recommend them without hesitation for any loved ones that need rehabilitation assistance.The Nicolay Family

00:20 02 May 22

This place truly cares about their customers!I am 45 years old and from Tennessee. I have dealt with knee issues for years and finally found a doctor in Chicago that could help me. The only problem was that this doctor had to do surgery and he insisted I had to stay in a skilled nursing facility for 4 weeks after surgery. I visited 3 skilled facilities including this one before my surgery. I found this one to be more professional and clean!From the first day I arrived my nurse Aaron and his CNA's treated me like I was family. They explained everything to me upfront and made sure I had everything I needed to enjoy my stay there. My first impressions was that this is short-lived. Give it two weeks and the customer service would fade. 4 weeks later I had no complaints. They treated me with the same respect and customer service from the first day to the last. I also appreciated their physical therapy department. Paul worked with me with patients but also pushed me in order to get the results my doctor wanted to see. Paul is a true professional and has experience in his field.I will always recommend this facility to anyone who needs a short-term therapy or long-term stay.

19:10 06 Dec 21

18:14 24 Nov 21

18:18 24 Aug 21

My mom has been a resident at SelfHelp for 3 years. She speaks often about the wonderful staff, their kindness and willingness to go the extra mile in helping with any problem the resident faces. She also enjoys many of the activities. The staff has done an excellent job during the pandemic, setting and revising policies to protect a very vulnerable population.

01:27 24 Aug 21

They are awesome and their service to the residents is impeccable. My aunt absolutely loves it there and wishes she would have come sooner.

17:21 23 Aug 21

15:31 23 Aug 21

Self Help Home has been a wonderful place for my 94-year-old mother-in-law. She's been there about 4 years now and is involved with all the activities. The staff really cares and checks in with her often. I like the fact that when she went from Independent to Assisted, she stayed in her own apartment. She didn't have to move. The residents and the staff are almost completely vaccinated and they had very few issues even before vaccinations. Staff turn-over is low because they are a mensch-y place. I would recommend Self Help Home for yourself or loved one.

19:44 20 Jun 21

Each time I've called I'm greeted with friendly voices & patient staff members. Raclyn seems pretty sweet & professional as well. May God bless all the resident's & staff at Self help home!

17:09 18 May 20

The Self Help Home Organization is a wonderful Organization with wonderful, caring people.I considered and researched many Long Term Care Facilities in the area and chose the Self Help Home for a Parent.I was very fortunate in doing so.They really are one of the very best at comprehensively caring for the needs of loved ones on their journey across the Rainbow.Thank You Self Hell Home.You are all God’s Wingmen & Wingwomen.

20:10 06 Jun 19

We appreciate the care and attention the staff provide to our mother every day. It eases the burden to know that she's so well cared for

21:37 04 Jun 19

My mother has been happier here than I ever could have imagined. It feels like a warm family more than an elder care facility. Staff all know her by name and treat her with great care. I don't know anyone who is as happy with parents' elder care as we are.

19:18 04 Jun 19

My mom was a resident for many years and had wonderful staff care for her and supported me as well. You can’t go wrong with the self help home!Mark

18:55 04 Jun 19

This facility treats its residents with dignity & respect, providing them a heimisch environment without religious pressure, in a well kept, up-to-date friendly facility, providing wonderful programs, helpful experienced staff & administration, healthy meals, welcoming family & friends, & making residence a memorable & warm memory.Having been in many senior citizen facilities professionally in the 6 County area of Chicago over 11+ years, I can say that The SelfHelp Home was one of the 5 best I have visited.

18:13 04 Jun 19

Wonderful staff!!