Caring people, caring environment, this is a not for profit faith based facility with staff who remain for years.
Administration and Board of Directors are all very involved, dedicated to ensure Selfhelp provides up to date and attentive care to residents and patients. My mother, who had dementia, was a resident the last years of her life and Selfhelp made those years good and enjoyable for her. You will not find better care anywhere else!
Our family cannot thank The Selfhelp Home enough for the support and care they gave our dad.
Our dad suffered a stroke and needed significant rehabilitation after being released from the hospital. From the minute we contacted Sheila Bogen, Selfhelp’s executive director who put us in touch with Elizabeth Sanchez, who heads admissions, the wheels to provide him the care and services he needed were put in motion.
Everything was coordinated without delay and with Efrat Dallal’s assistance, our mom was even able to “hotel” in a lovely “Respite Room” to be near to dad during his stay. His care was truly a team effort. From the nurses, Raclyn, Joy, Aaron and their colleagues; Sofia and her dietary team; all the wonderful and caring CNAs; Paul, Elizabeth and the other skilled physical and occupational therapists; his care was unparalleled. We also very much appreciated Tom’s efforts in coordinating many of the details necessary to ensure smooth transitions. And Erica Edwards, Selfhelp’s social worker, ensured that everything was in place not only while dad was at Selfhelp, but for his safe return home. Each and every team involved in his care was outstanding.
In a time where many facilities are short-staffed, The Selfhelp Home’s teams were always available with caring, skilled, safe and professional support. Our family would recommend them without hesitation for any loved ones that need rehabilitation assistance.
My mother has been at The Selfhelp Home for a little over 10 years. She started out in assisted living and is now in the long-term care unit. I have only high praise for this wonderful place.
The staff has changed since she first came here but not the care. The people here have been wonderful to her. She likes the food a lot and for someone who is usually finding fault she always says she is lucky to be there. If there was something higher than five stars, that is where I would rate it.
The Selfhelp Home is a wonderful warm setting for my Dad. Staff is universally kind and attentive. Dad says the meals are delicious.
They have gone “above and beyond” during COVID to keep the residents safe and entertained. Recommend The Selfhelp Home wholeheartedly.
My mom has been a resident at Selfhelp for 3 years. She speaks often about the wonderful staff, their kindness and willingness to go the extra mile in helping with any problem the resident faces.
She also enjoys many of the activities. The staff has done an excellent job during the pandemic, setting and revising policies to protect a very vulnerable population.
My mother, Adele, was a resident of The Selfhelp Home for about five years. I found the care for her to be fantastic.
Also, although she was getting weaker by the day (she died after five years in the home in 2017 at 103), she was relatively happy and knew that she was being well taken care of. I cannot say enough good things about The Selfhelp Home and its leadership and staff.
The Selfhelp Home has been a wonderful place for my 94-year-old mother-in-law. She’s been there about 4 years now and is involved with all the activities.
The staff really cares and checks in with her often. I like the fact that when she went from Independent to Assisted, she stayed in her own apartment. She didn’t have to move. The residents and the staff are almost completely vaccinated and they had very few issues even before vaccinations. Staff turn-over is low because they are a mensch-y place. I would recommend The Selfhelp Home for yourself or loved one.
I wish I could give Selfhelp 10 stars. They truly deserve it! Selfhelp provides such extraordinary attention and personalized care for my mother that I rarely worry about her which is a blessing
From the administrative staff to the floor attendants, the amount of patience and competence that all demonstrate in dealing with their residents is a lesson for all of us. My mother can be critical but I have never heard her complain about Selfhelp. I hope that when the day comes for me to require a similar facility, I will be fortunate enough to find a place with the level of care that they provide.
Mom and I are so grateful for the amazing staff at SHH. We were so fortunate to be able to get Dad (and Mom) in when we realized it was no longer safe for Mom and Dad to be in the house.
Your staff took amazing care of Dad and we are forever thankful for that. When my friend and I first toured SHH with Jonathan we were amazed as to how clean the place is and even on upper floors, spotless and no smell. With the help of Efrat, you constructed a beautiful apt for Mom. Every one is always so helpful and friendly and kind! Nothing is ever impossible. We appreciate Rey and Joni and Sheila and Liza and Ivory and Tom and we miss Felix (to mention a few) for helping Mom with whatever need she has. Mom loves the theme days! She also loves working in the office and her social time on the beautiful deck. I can finally sleep and night knowing she is safe and not alone. She’s a bright star to all that know her, thanks for selecting her to be in your ad 🙂 A million thanks to all of you for all the sacrifices you made everyday to care for the residents, keeping them happy and safe.
The communication with staff, especially during this difficult time, has been terrific. I feel that someone is always available and interested in helping my mom with anything she needs.
(She is just too hesitant to ask.) Thank you for all you do during this pandemic. I miss my mom but have not worried for a minute about her saving. Keep up the terrific work!!!
