Our dad suffered a stroke and needed significant rehabilitation after being released from the hospital. From the minute we contacted Sheila Bogen, Selfhelp’s executive director who put us in touch with Elizabeth Sanchez, who heads admissions, the wheels to provide him the care and services he needed were put in motion.
Everything was coordinated without delay and with Efrat Dallal’s assistance, our mom was even able to “hotel” in a lovely “Respite Room” to be near to dad during his stay. His care was truly a team effort. From the nurses, Raclyn, Joy, Aaron and their colleagues; Sofia and her dietary team; all the wonderful and caring CNAs; Paul, Elizabeth and the other skilled physical and occupational therapists; his care was unparalleled. We also very much appreciated Tom’s efforts in coordinating many of the details necessary to ensure smooth transitions. And Erica Edwards, Selfhelp’s social worker, ensured that everything was in place not only while dad was at Selfhelp, but for his safe return home. Each and every team involved in his care was outstanding.
In a time where many facilities are short-staffed, The Selfhelp Home’s teams were always available with caring, skilled, safe and professional support. Our family would recommend them without hesitation for any loved ones that need rehabilitation assistance.