Life at Selfhelp looks a bit different than what we’re used to. Selfhelp is taking every precaution to stop the spread of COVID-19 while maintaining a positive and healthy atmosphere. We are following guidelines from the CDC, the Illinois Department of Public Health (IDPH) and the Chicago Department of Public Health and will update our protocols accordingly.
Safety First
At Selfhelp everyone is required to wear a mask while in the building. For the healthcare floors, including our short-term rehabilitation floor, all employees and private caregivers are required to wear a mask and face shield. Residents are not required to wear a mask inside their own rooms. Staff are being screened for symptoms and temperature twice during their shift.
Visitor Policy
To comply with local and state guidelines visitors are not allowed inside the building. Our staff is happy to assist you in arranging a video call to stay connected. Families may make an appointment to visit in our outdoor visitation area or vestibule area of our lobby.
Outdoor Visits | Chicago is currently under Tier 3 Mitigation that temporarily prohibits outdoor visits
Outdoor visits will be accommodated by appointment only with a maximum of two visitors at a time, in the front of the building. Visitors will have an on-site screening as well as a screening by phone 24 hours in advance of the visit. Specific guidelines and rules apply. Please see the Outdoor Visitation Guidelines for more information on scheduling visits.
Meals
During the pandemic, we have moved to in-room dining. Resident meals and snacks are delivered directly to our residents’ rooms by friendly staff. Once restrictions are lifted, communal dining may resume in a modified capacity.
COVID-19 Testing
COVID-19 testing at Selfhelp is conducted regularly for short-term rehab patients, long-term residents, staff, private caregivers and medical providers. Testing is based on Center for Medicare & Medicaid Services (CMS) guidelines and IDPH recommendations, and may be as frequent as every week.
Cleaning /Sanitizing
Our Environmental team cleans the common areas of the home at least three times a day. Selfhelp uses an electrostatic disinfectant sprayer to ensure we are keeping the Home clean and safe. Resident rooms are cleaned daily with enhanced “deep” cleaning between rehab residents.
COVID-19
While here, any resident that tests positive for COVID-19 may be moved to a designated unit to be cared for. Residents may also be transferred to the hospital for further treatment.
Wellness Checks
Our nursing team monitors every resident at least every eight hours for temperature, respiratory pulse, oxygen saturation, pulse rate and for COVID-19 like symptoms.
Engagement
“Selfhelp Live” is our internal television channel where we broadcast content we choose. Regularly scheduled programming includes morning exercise, films, Friday night Shabbat services. Let our engagement team know if there is a certain activity you enjoy, and we will do our best to meet your needs.